Refund Policy
Learn about Schiller Tuning refund conditions, eligibility criteria, and how we handle payment-related issues for our digital ECU tuning education and services.
Refund PolicyDue to the digital nature of our services and content, all purchases made on Schiller Tuning are generally non-refundable once access to digital materials or services has been granted.Schiller Tuning provides digital educational content and online services only. No physical products or downloadable software licenses are sold.
Eligible Refund CasesRefunds may be considered only in the following exceptional circumstances:
- Duplicate or accidental payments
- Technical errors that prevent access to purchased content and cannot be resolved
- Unauthorized transactions verified by our payment provider
Non-Refundable CasesRefunds will not be issued for:
- Change of mind after purchase
- Lack of usage or engagement with the content
- Misunderstanding of service descriptions
- Incompatibility with personal expectations or skill level
Refund Request ProcessTo request a refund, please contact us within 7 days of the transaction date at:Email: [email protected]Include your order details and a brief explanation of the issue.
Payment ProcessingAll payments are processed through certified third-party payment providers (e.g., Novalnet).Approved refunds will be issued using the original payment method and may take several business days to appear, depending on the payment provider.
Final NoticeSchiller Tuning reserves the right to deny refund requests that do not meet the conditions outlined above or that appear to be abusive or fraudulent.© Schiller Tuning – All rights reserved.Operated by Smart Future Path LLC, Oman.